Without a technical support apparatus in place, your customers are bound to be in chaos! Majority of customers do not read the user manual before calling technical support.

There will, at any point in time during the day, be someone contacting a company for assistance in understanding or using or troubleshooting a product. If you cannot solve problems or respond to queries proactively and accurately, customer frustration will increase, and brand trust is bound to erode. With GF Infotech’s technical support services, your customers can get back to using your product/service in the quickest possible time.

A Look at Our Technical Support Services
Help Desk: Connect your customers to our knowledgeable and dynamic help desk for all software and hardware related questions, support and troubleshooting.

Image Tracing: We trace and crop images first and then transfer them to your preferred background.
Remote Assistance: Do not let large geographical distances and time zone differences limit your ability to deliver efficient customer support.

Software Assistance: With a direct line to phone assistance, a dedicated team handling email support or live website chats, your customers never have to feel overwhelmed with your software solution.

Hardware Assistance: Remove any doubt of faulty hardware and communicate the quality of your product by solving common hardware queries that less experienced or first-time buyers tend to ask.

Why Choose GF Infotech For Your Live Chat Support Services

Experienced: Experience is hard to beat. Provide customers top-notch support from day one.

Cost-effective: Don’t pay a large fortune for top skills and 24/7 technical support.

Single POC: Provide consistent technical support across calls, email, social media and live chat.


GF Infotech has been one of the pioneers in Medical Transcription with more than 20 years of presence in the Indian Transcription Industry with backup offices spread all over India.

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