SUPPORT SERVICES
OUTBOUND SALES AND SUPPORT SERVICES
Even in the age of internet marketing, outbound dealing is an important part of a company’s marketing and customer service strategy. When done right, it can build valuable and long-term customer relationships. GF Infotech’s outbound support services allow clients to keep in touch proactively with customers and convert customer relationships into tangible business value. We can offer outbound as a standalone service or in conjunction with one or more of our other Call centre services: inbound voice support and technical support.
A Look at Our Outbound Support Services
Surveys: Supplement your in-house market research with customer surveys to learn about current sentiment, expectations and challenges.
Telemarketing: Promote products and present sales pitches to drive sales and update customers about the latest products, services and plans.
Lead generation: Generate business leads and grow your customer list in a structured, consistent and continuous manner.
Collections: Outsource debt collection and pending payments to enjoy peace of mind knowing that dedicated representatives are handling these sensitive communications proactively.
Follow-ups: Don’t ever forget to follow-up or delay an important moment in the prospect’s journey.
Appointment Booking: Lead potential customers’ through the sales lifecycle by initiating contact and setting up meetings.
